Privacy Policy

Effective Date: August 6, 2025

Welcome to https://tdpl.org.in/ ("Website") and our associated mobile application ("App"). This Privacy Policy explains how TDPL  collects, uses, discloses, and safeguards your information when you visit or make a purchase through our platform.

We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full Name

• Email Address

• Phone Number

• Shipping and Billing Address

• Payment Details (processed securely through third-party gateways)

b) Technical Data

• IP Address

• Device Information

• Browser Type

• Access Times and Pages Viewed

c) Usage Data

• Product Preferences

• Order History

• Cart Activity

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Deliver products and manage shipping logistics

• Provide customer service and support

• Send order confirmations, shipping updates, and promotional offers

• Improve our website, app functionality, and user experience

• Prevent fraud, unauthorized transactions, and ensure platform security

3. Sharing Your Information

We do not sell your personal data to third parties. However, we may share information with:

• Trusted third-party service providers (e.g., payment processors, courier services)

• Legal authorities when required to comply with laws or respond to legal requests

• Business partners, only with your explicit consent

4. Data Security

We implement industry-standard security measures to protect your personal data, including:

• SSL encryption

• Secure servers and access controls

• Regular security audits

However, please note that no system is 100% secure, and we cannot guarantee absolute data protection.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve your browsing experience

• Store your preferences

• Analyze site traffic and usage patterns

You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or outdated information

• Request deletion of your account and data (subject to legal obligations)

• Opt-out of promotional communications at any time

To exercise these rights, please contact us at: support@tdpl.org.in

7. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to read their privacy policies.

8. Children’s Privacy

Our website and app are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated "Effective Date." Continued use of our platform means you accept the updated terms.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

TDPL Customer Support
Email : support@tdpl.org.in
Website : https://tdpl.org.in